📌 Terms & Conditions – Tghlif Factory
1. Introduction
Thank you for choosing Tghlif Factory. By accessing or using our website, you agree to be bound by the terms and conditions outlined below. We strongly recommend reading these terms carefully before browsing or placing any orders.
2. General Usage Policy
- Lawful Use: You agree to use the Tghlif Factory website strictly for lawful purposes. Any use of the site for illegal activities or actions that violate local or international regulations is strictly prohibited.
- Account Accuracy: You are responsible for ensuring the accuracy of all personal information provided during account creation or checkout. You agree to update your details as necessary to ensure successful service delivery.
- Intellectual Property: All content on this platform—including text, images, logos, and product designs—is the exclusive property of Tghlif Factory. Unauthorized copying, reproduction, or use without prior written consent is prohibited.
- Amendments: We reserve the right to update or modify these terms at any time without prior notice. Continued use of the site constitutes acceptance of the revised terms.
3. Orders & Payment
- Order Acceptance: Placing an order constitutes an offer to purchase under these terms. Tghlif Factory reserves the right to accept, refuse, or cancel any order at our sole discretion.
- Payment Policy:
- Currently, we accept payments via Bank Transfer only.
- To confirm your order, a copy of the transfer receipt must be sent to our Customer Service team.
- Order Cancellation:
- Orders may be canceled free of charge prior to dispatch.
- If the order has already been shipped, the customer will be liable for the shipping fees.
- Pricing & Taxes: All listed prices are inclusive of VAT. Shipping fees are calculated separately and added at checkout.
4. Shipping and Delivery Policy
At Tghlif Factory, we strive to deliver your orders as quickly as possible according to the following schedule:
5. Return & Exchange Policy
- Return Window: Customers may request a return within 3 days of receiving the order.
- Conditions: Products must be returned in their original condition with the outer packaging unopened and intact.
- Return Costs: The customer shall bear all shipping and replacement costs. In cases where the customer received free shipping, the actual shipping costs incurred will be deducted from the refund.
- Defective Items: In the rare event of a manufacturing defect or damage during transit, Tghlif Factory will bear all costs associated with the return and replacement.
6. Privacy & Data Security
- Data Usage: We are committed to protecting your privacy. Your personal data is used solely for processing orders and enhancing your service experience.
- Third-Party Sharing: We do not share your data with third parties, except for essential service partners (such as logistics and payment providers) required to fulfill your order.
- Security: We employ advanced security protocols to protect your information. However, we cannot be held liable for security breaches resulting from causes beyond our reasonable control.
7. Limitation of Liability
- Product Use: Tghlif Factory is not liable for any damages or losses resulting from the misuse of our website or products. The customer assumes full responsibility for the proper use of purchased items.
- Force Majeure: We are not liable for any failure to perform our obligations due to unforeseen events beyond our control, including but not limited to natural disasters or emergencies.
8. Contact & Support
We are here to help. For any inquiries, please reach out to us:
- 📧 Email: care@tghlif.com
- 📞 WhatsApp: 0537888644
Tghlif Factory – Your Trusted Partner for Packaging Solutions
